Privacy Policy

Last updated: July 2026

UFQ Tech (“UFQ”, “we”, “us” or “our”), a brand of UFQ Altaqaneiya Computer Trading LLC, is committed to protecting the privacy of the businesses and individuals who interact with us. This Privacy Policy describes how we collect, use, disclose and safeguard personal information when you visit ufq.ae, submit a quote request or contact form, or otherwise engage with our services. It is intended to align with the data-protection principles applicable in the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.

By using this website or submitting information to us, you acknowledge the practices described in this Policy.

1. Who We Are

UFQ Tech is a brand operating under its registered business name UFQ Altaqaneiya Computer Trading LLC (“UFQ”), a technology trading, distribution and procurement company based in Dubai, United Arab Emirates. For any questions about this Policy or your personal information, contact us at info@ufq.ae.

2. Information We Collect

We collect information that you provide directly and information collected automatically.

Information you provide

• Identity and contact details — name, job title, company, work email and phone number.
• Company information — company type, industry, country, emirate and website.
• Requirement details — product descriptions, specifications, model or part numbers, quantities, delivery locations and timelines.
• Documents — files you upload such as requests for quotation (RFQs), product lists, bills of quantity and technical specifications.
• Correspondence — the content of messages and communications you send to us.

Information collected automatically

• Technical and usage data — IP address, browser type, device information, referring pages and interactions with the website, collected via cookies and similar technologies (see our Cookie Policy).

3. How We Use Information

We use personal information for the following purposes:

• To review, prepare and respond to quotation requests and inquiries.
• To source products, present commercial options and coordinate fulfilment and delivery.
• To communicate with you regarding your request, orders and after-sales support.
• To operate, maintain, secure and improve our website and services.
• To comply with legal, regulatory and contractual obligations.
• To detect and prevent fraud, spam and misuse.

4. Legal Bases for Processing

Depending on the context, we process personal information on the basis of your consent, the performance of a contract or steps taken at your request prior to entering a contract, compliance with a legal obligation, and our legitimate business interests in operating and promoting our services in a manner that does not override your rights.

5. Document Uploads

Files submitted with a quote request are stored in secure, access-controlled storage and used solely to review and process your request. They are not made publicly accessible and are shared only as described in Section 6.

6. Disclosure of Information

We do not sell personal information. We may disclose it in the following circumstances:

• Suppliers and manufacturers — to the extent necessary to source products and prepare quotations for your requirement.
• Service providers — trusted third parties who support our operations (for example email delivery, secure file storage, hosting and analytics), bound by confidentiality and data-processing obligations.
• Legal and regulatory — where required by applicable law, regulation, legal process or governmental request.
• Business transfers — in connection with a merger, acquisition or reorganisation, subject to appropriate safeguards.

7. International Transfers

Some of our service providers may process data outside the United Arab Emirates. Where personal information is transferred internationally, we take steps to ensure it is subject to appropriate safeguards consistent with applicable law.

8. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this Policy, including to respond to your inquiry, maintain our business relationship, and meet legal, accounting and reporting requirements. When information is no longer required, we take reasonable steps to delete or anonymise it.

9. Data Security

We implement appropriate technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Subject to applicable law, you may have the right to access the personal information we hold about you, request correction or deletion, object to or restrict certain processing, and withdraw consent where processing is based on consent. To exercise these rights, contact us at info@ufq.ae. We may need to verify your identity before responding.

11. Children

Our website and services are directed to businesses and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

12. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their policies.

13. Changes to This Policy

We may update this Policy from time to time. The “Last updated” date indicates when it was last revised. Material changes will be reflected on this page.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our handling of personal information, contact us at info@ufq.ae or by post at our office in Office M35-330, Warba Centre, Al Muraqqabat, Dubai, UAE.